Thursday, October 21, 2010

Woot.com

(I also posted this over on the forums at PumpkinDriver.net but thought I would put this here for those that don't visit PumpkinDriver.net. Please note: I am not being compensated in any way. I'm in no way affiliated with Woot.com nor with Amazon.)


If you've never heard of Woot.com, it is a site that normally only sales one item a day. An item is posted at 12:00 AM Central Time and sales until it sells out or until 11:59 PM Central Time. At 12:00 AM Central Time, they put up a new item. Sometimes it is an item that companies want to liquidate, sometimes it is items exclusive to Woot.

They also have what is called 'Woot Offs'. This is were they will be selling multiple items in a day. These are usually items that didn't sell out previously. Once an item sells out, they put up another item until it sells out and so on and so on. A 'Woot Off' is indicated by flashing lights and an indicator bar that gives an indications the quantity of the item remaining.

They offer both new and refurbished items so make sure you know be for you order. Shipping is always only $5.00. I've ordered from them several times with no problems what so ever.

Their product information is usually in the form of some humorous story so don't be surprised. They give you all the information but they try to make it entertaining. Sometimes I will ready the description even if I'm not interested in the product.

They were bought by Amazon a few months ago but Amazon says they will leave the site alone and let it run as it is.

You never know what they will be selling each day. It could be a vacuum cleaner one day, a computer the next, a kids toy the next, an LCD TV the next or maybe even some high-end kitchen knives. It is VERY versatile offering.

OK now that I've rambled on, I'll post some info from their web site. There is more on the page so be sure to take a look at it but this is just some general info.

Check them out.

Also check out shirts.woot.com for humorous (at least to me) t-shirts where they also only offer one particular shirt a day as well but you do have the ability to buy some of the previous shirts as well under the ‘Reckoning’ section.


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General


What is Woot and who's behind it?
Woot.com is an online store and community that focuses on selling cool stuff cheap. It started as an employee-store slash market-testing type of place for an electronics distributor, but it's taken on a life of its own. We anticipate profitability by 2043 – by then we should be retired; someone smarter might take over and jack up the prices. Until then, we're still the lovable scamps we've always been. But don't take our word for it: see what the online community has to say at this Wikipedia article.

I see only one item, do you sell anything else?
No. We sell one item per day until it is sold out or until 11:59pm central time when it is replaced (see next entry for details). However, each item we sell is in stock and typically ships within 2-3 business days.

What is the schedule for new items?
The short answer: we offer a new item every single day. The details: a new product is released every morning at 12am central time, seven days a week. (If you're not a morning person, this can be described as every night at midnight. Better?) If a product sells out during its run, a new item will not appear until the next release time. You will know if a product is sold out, because the main page says "SOLD OUT" instead of "I want one". (Clever, eh?)

I missed yesterday's item, can I still get one?
No. Each woot.com product is discontinued at 11:59pm central time. That's that. Period. We may get more at a later date if we're lucky, but we offer no guarantees, we allow no backorders, and we have no waiting/notification lists. Too bad.

I want to talk to a live person there, can I call you?
No. We are busy sourcing new products and shipping orders. You can post a comment to our community board, but we don't guarantee we'll respond. You should Google for the manufacturer contact to get product answers – we suggest a dating service, magic 8 ball, or ouija board for general life solutions.

Will I receive customer support like I'm used to?
No. Well, not really. If you buy something you don't end up liking or you have what marketing people call "buyer's remorse," sell it on eBay. It's likely you'll make money doing this and save everyone a hassle. If the item doesn't work, find out what you're doing wrong. Yes, we know you think the item is bad, but it's probably your fault. Google your problem, or come back to that product discussion in our community and ask other people if they know. Try to call the manufacturer and ask if they know. If you give up and must return it to us, then follow on to the next FAQ entry.

How do I return a defective product?
Unless we specifically tell you not to, call the manufacturer of the product you bought. You will likely get a replacement of a new model or better item from them. If we still haven't dissuaded you, email rma@woot.com with your woot order number, the name of the product you are returning, and the detailed problem with the item. We will respond with return authorization by the next business day. Because we aren't likely to have a replacement in stock, you should be prepared for a refund-only option if that's all we can do. Know that return freight will be at your expense. Again, you will probably get a better deal from the manufacturer, or whoever else handling member service for that product.

Can Woot start listing sale prices in the blog entries?
No, not any time soon. Certain portions of our database have been seized by INTERPOL as part of an ongoing investigation into bootleg cigarette trafficking. Or, possibly, the Russian mafia has hacked our blog and disabled the price-listing function because it was somehow interfering with their spam operation. Or maybe we just don't feel like it. In any case, the answer is no.

Will Woot ever tell us how many units remain available in a given sale?
No. That would spoil the fun. But we will give you one hint, which brings us to...

Why is the "I Want One" button bouncing around?
Ah, that means we're in Urgent Mode. Act fast - a sellout is approaching! The bouncing button is like a nutty old prophet guy on the street wearing a signboard that says "THE END IS NIGH," only cleaner, less crazy, and more orange.

I see some orange flashing lights on the main page – what do they mean?
No, you aren't seeing a side effect from your allergy medication. You have found a Woot-Off, a short term frenzied mutation of our product posting procedure. In Woot-Off mode, a new product is launched immediately after the sellout of the previous deal. There is a half-Woot-life of 12 hours maximum on any product within a Woot-Off that does not sell out. The number of Woot-Off items, sequence, and quantity will not be announced. When Woot-Off mode is over, the orange lights will disappear and our normal schedule will resume. Depending on its success, this may be a mode we would go into once or twice a month for a relatively short duration of time (24-72 hours generally.)

Does Woot offer an RSS feed? Hey, what's an RSS feed anyway?
To answer your first question, yes. Simply subscribe to http://www.woot.com/blog/rss.aspx in your RSS reader to receive updates of all of our new items and new blog posts. Your life will immediately, measurably improve in ways you never thought possible.

To answer your second question: if you don't know what RSS is, how'd you ask the first question? Never mind; RSS is a way to receive headlines and article links whenever your favorite blogs and news sites update their content. All the cool kids are using it. To join in, you need to download and install an RSS reader – download your choice from this handy guide and follow the installation instructions. Once that's rolling, subscribe to http://www.woot.com/blog/rss.aspx. You'll never miss a Woot again, unless you do something foolish like fall asleep.

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